Shipping

Soul Crystals Xoxo use a combination of Australia Post and courier service to deliver our parcels. 
Orders are packed and sent within 1-2 business days.
Shipping timeframes may vary from 2-10 business days, depending on location. 
There may be slight delays during peak periods. 
*If your order is urgent and required by a particular date, please contact us ASAP so that we can do our best to ensure this can be met.

Although we are not responsible for items that may go missing in transit, we are here to help if this does occur and we will do everything in our power to assist in locating the missing parcel.
If a parcel is returned to Soul Crystals Xoxo due to incorrect/incomplete address provided by you, or failure to collect from your local post office within the allocated timeframe, we will contact you to arrange re-delivery at an additional fee.